IT Services for Businesses

IT Services for Businesses in Egypt — A Technology Partner That Runs and Secures Your Infrastructure

Movico-ICT is an Egyptian technology partner delivering IT services to small and medium-sized businesses since 2011, across four tracks: Managed IT Services, IT Outsourcing, Technology Consulting, and Digital Transformation. We run, secure, and support your entire technology infrastructure so you can focus on your business.

Four Service Lines, One Accountable Partner

Whether you need day-to-day support, a full IT department, expert guidance on a specific project, or a move to modern digital systems — every engagement is scoped in writing with a defined service level before any work begins.

Managed IT Services

We take over the ongoing management of your IT environment for a predictable monthly fee: help desk support for your staff, continuous monitoring of servers, devices and network, scheduled preventive maintenance, and both remote and on-site response. Most issues are caught and resolved before a user ever reports them.

IT Outsourcing

We become your IT department — resident engineers working from your offices, dedicated technical teams, full infrastructure management, and SLA-based support. The depth of an in-house function without the cost of building, training, and covering one.

Technology Consulting

Expert guidance across three areas: infrastructure, covering network design, firewall and security architecture, VPN, Wi-Fi and server strategy; cybersecurity, covering security assessments, endpoint protection, policies, backup and disaster recovery; and Microsoft productivity and cloud, covering Microsoft 365, Azure, MFA, email security and identity management.

Digital Transformation

Moving your operations onto modern systems: ERP and CRM implementation, workflow automation that removes repetitive manual steps, call centre solutions, and smart office setups. We start from how your business actually runs, not from a vendor's feature list.

How We Work With You

Four clear stages, from a free assessment of your current setup through to ongoing management and support — with no surprises in cost or timeline.

01

Free Assessment of Your Current Setup

We review your existing infrastructure — network, servers, devices, and security practices — and deliver a clear report on risks and improvement opportunities, with no obligation.

02

A Clear Plan and Transparent Pricing

We propose a plan sized to your business and budget, with a defined scope of work, a written SLA, and a fixed monthly cost you know from day one.

03

Smooth Implementation and Migration

We roll out the plan in stages without disrupting your operations: securing the network, migrating data, configuring backups, and training your team on the new tools.

04

Ongoing Management and Support

Continuous system monitoring, scheduled maintenance, and both remote and on-site support. We review performance with you regularly and recommend upgrades as your business grows.

Frequently Asked Questions About IT Services for Businesses

The questions business owners ask us most before getting started — answered directly, without the jargon.

What services does Movico-ICT provide?

We deliver four main categories: Managed IT Services (support, monitoring, and ongoing maintenance), IT Outsourcing (we become your IT department with resident engineers and dedicated teams), Technology Consulting (network and firewall design, cybersecurity, and Microsoft 365 and Azure solutions), and Digital Transformation (ERP and CRM systems, workflow automation, call centre solutions, and smart office).

What is the difference between managed services and traditional IT support?

Traditional support responds after something breaks. Managed services monitor your systems continuously and intervene before a problem affects your business, with scheduled maintenance, planned security updates, and regular performance reporting. The practical difference is that most issues are resolved as an alert on a screen rather than as downtime affecting your team.

What is IT outsourcing, and when does my company need it?

Outsourcing means a specialist firm runs your entire IT function instead of you hiring an in-house team. It fits companies between 10 and 200 employees, businesses with a single IT person who can't cover everything, or teams where hiring a full department exceeds the budget. It can include resident engineers working from your offices and dedicated technical teams assigned to your account.

What does technology consulting include?

Three areas. Infrastructure: network design, firewall and security architecture, VPN and remote access, Wi-Fi and switching, and server and cloud strategy. Cybersecurity: security assessments, endpoint protection, security policies, backup and disaster recovery, and staff security awareness. Microsoft productivity and cloud: Microsoft 365, Azure, multi-factor authentication, email security, identity management, and Teams collaboration.

What do you offer in cybersecurity?

We start with a full security assessment of your current infrastructure, then implement based on what it finds: endpoint protection across your devices, firewall and network security architecture, clear security policies your staff can actually follow, and a backup and disaster recovery plan that is tested rather than assumed — along with security awareness sessions for your team. Security is a set of layers, not a single product.

Do you work with Microsoft 365 and Azure?

Yes. We help businesses migrate to Microsoft 365 and Azure, set up multi-factor authentication, secure email against phishing and spoofing, manage user identities and access rights, and roll out Teams for collaboration — with data migration planned so your business keeps operating throughout.

What does digital transformation consulting cover?

ERP and CRM implementation to bring your operations and customer data into one system, workflow automation to remove repetitive manual steps, call centre solutions for businesses handling high call volumes, and smart office setups. We begin by mapping how your business actually operates today, because software that doesn't match the process gets abandoned.

My company is small — are these services right for us?

Yes, and small and medium businesses are exactly who we work with. Packages are priced by the number of devices and users, so a ten-person company pays far less than a hundred-person one. In most cases, the monthly service cost is lower than a single IT salary — and you get a multi-disciplinary team rather than one person. We work with clients across real estate, education, healthcare, retail, and manufacturing.

How do you guarantee response times when something breaks?

We sign a Service Level Agreement that defines the systems covered, how incidents are classified by their impact on your business, the committed response time for each classification, and the approved communication channels. Critical faults that halt your operations receive top priority. The agreement is drafted after the initial assessment, because appropriate response times differ between a business that stops entirely when a server fails and one that can absorb a few hours.

How do we get started?

Get in touch and we'll schedule a free assessment of your current infrastructure. After the assessment you'll receive a report on where you stand, a proposed plan, and clear pricing — and the decision to proceed is entirely yours, with no obligation.

Ready to Hand Your Infrastructure to a Specialist Team?

Book a free assessment of your current IT infrastructure and receive a clear report on risks, improvement opportunities, and a proposed action plan — with no obligation.